SERVICE FEES · CNY

Professional logistics,
every fee explained.

Fulfillment, Forwarding and Direct Forwarding have separate pricing. Service fees below are in CNY. Freight is charged separately using the selected service or the quote confirmed by staff.

Priced in CNYSeparate rules for each serviceTraceable fee breakdowns
FulfillmentReceiving checks · Inventory dispatch & fulfillment feesInternational forwardingPre-alert / pickup to warehouse · Measuring, consolidation & splittingDirect ForwardingDirect Forwarding · Does not enter our warehouse
01

Fulfillment · Warehousing & order preparation

Receiving fees · Includes counting and basic quality checks

Charged for each confirmed receipt using the actual quantity added to stock. Pre-alerts are free advance notices; estimated quantities are not billed.

Fee itemRateCalculation
Fixed receiving fee per batch¥2.50 / requestCharged once per confirmed receiving batch.
Per-piece receiving fee¥0.10 / unitBased on the actual pieces received in this batch.
Receiving weight fee¥0.10 / chargeable kgUse the greater of actual weight and volumetric weight (total cm³ ÷ 6000); do not add the two.
Receiving fee = CNY 2.50 + received pieces × CNY 0.10 + max(actual kg, total cm³ ÷ 6000) × CNY 0.10
Includes counting and basic quality checks. Total weight and volume use SKU unit measurements × received quantity. The total is rounded to cents.
Example: 10 pieces received, 10 kg actual weight, 90,000 cm³ total volume
Volumetric weight is 90,000 ÷ 6000 = 15 kg, greater than actual weight, so 15 kg is charged.
¥2.50 + 10 × ¥0.10 + 15 × ¥0.10 = Receiving fee ¥5.00
Receiving confirmation deducts the fee and creates a transaction. Insufficient funds create a negative balance. Goods held for arrival issues are charged separately only when actually received into stock.

Order fulfillment fee

Select & ship calculates the fulfillment fee from the products and quantities in this shipment.

Fee itemRateCalculation
Fixed shipment fee¥1.00 / shipmentCharged once per shipment.
SKU-type fee¥0.25 / SKUBased on the number of distinct SKUs in the shipment.
Per-piece fee¥0.10 / unitSum of the shipping quantities across all SKUs.
Weight-based service fee¥0.50 / chargeable kgUse the greater of actual kg and total cm³ ÷ 6000. Charge the calculated weight; round the amount to two decimals.
FreightBased on the shipping quoteShown separately from service fees, using the selected carrier’s weight rules.
Fulfillment fee = fixed shipment fee + SKU count × 0.25 + pieces × 0.10 + chargeable kg × 0.50
The service-fee volumetric divisor is 6000; the carrier may use a different divisor.
Example: 2 SKUs, 10 and 2 pieces, 3 chargeable kg
Shipment CNY 1.00 + SKUs CNY 0.50 + pieces CNY 1.20 + weight CNY 1.50
服务费合计 ¥4.20 (Shipping freight is charged separately)

Interception & returns

ItemCharge / refundDescription
Request interception¥2.50 / requestCharged on submission and non-refundable regardless of success. No duplicate request while one is pending.
Staff-confirmed successful interceptionRefund of 95% of this shipment’s freightRefunded to your balance with a transaction record. Fulfillment fees and each CNY 2.50 interception fee are not refunded.
Goods returned to warehouseStock updated for actual returnsOriginal shipment and stock records are retained. Returned goods start a new storage period on re-entry.
View warehouse fulfillment handling rates →
02

Forwarding · International forwarding

Pre-alert parcels sent by you or request pickup. After arrival, request measuring, consolidation or splitting, then choose onward shipping.

ServiceRate / ruleWhen and how it is charged
Request a pickup¥15 / shipmentCharged when requesting pickup. One request is one shipment, regardless of parcel count. This does not apply to self-sent parcel pre-alerts.
Domestic pickup freightBased on province, actual chargeable weight and serviceThe application quote is an estimate. Staff confirm actual chargeable weight and freight after arrival, deduct it and create a transaction. This is separate from the CNY 15 pickup service fee.
Request measurement¥1.00 / waybillCharged on measurement request, without duplication for an existing task. Measurement of new consolidated or split shipments is included in those processes.
Consolidate parcelsWeight fee + piece feeWeight fee: total chargeable kg before consolidation, rounded up to whole kg × CNY 0.25. Piece fee: original parcel count × CNY 0.25.
Split parcelsWeight fee + piece feeFor each original shipment: total chargeable kg rounded up × CNY 0.25, plus resulting parcels × CNY 0.25. Fees for multiple shipments are added together.
International freightBased on the selected shipping quoteFinal freight is confirmed for dispatch after staff verify measurements and shipping details.
Chargeable weight for consolidation / splitting:For each parcel, use max(actual kg, length × width × height in cm ÷ 8000), then total and round up as described above.
These are consolidation / splitting weight rules. International freight uses the carrier’s own rules.

Consolidation example

Two parcels with chargeable weights of 2 kg and 3 kg:
5 × ¥0.25 + 2 × ¥0.25 = ¥1.75

Splitting example

One original shipment of 7 chargeable kg, split into two parcels:
7 × ¥0.25 + 2 × ¥0.25 = ¥2.25

Measuring, consolidation, splitting and forwarding dispatch require sufficient funds. Pickup service and actual domestic freight may create a negative balance. Please top up in advance.
03

Direct Forwarding · Direct shipping

Goods in Direct Forwarding do not enter our warehouse, so no warehouse storage fees apply.

1 · Submit shipment detailsProvide cargo type, parcel count, measurements, pickup and destination addresses, and shipping requirements.
2 · Staff quote each shipmentReview total price, unit rate, estimated chargeable weight and extra fees. Special charges follow the confirmed details for that shipment.
3 · Confirm and payConfirming a quote creates a pickup record without charging your balance. The confirmed freight is settled later and recorded in Finance.
ItemRulesScope
Freight and extra chargesAs quoted by staff for this shipmentThere is no flat freight rate per shipment. Remote-area, overweight and oversize charges follow the confirmed quote.
Our warehouse storage feeNot chargedThis service does not enter our warehouse; Forwarding / Fulfillment storage periods do not apply.
Other service feesNot applied across servicesFulfillment fixed and SKU fees, or Forwarding warehouse measurement, consolidation and splitting fees do not automatically apply. Confirm a quote for extra work first.
04

Storage fees · Forwarding and Fulfillment only

Receiving day is day 1. The first 90 days are free; charges start on day 91. Settlement is daily at 12:00 China Standard Time. Billable stock is combined per customer, so the two services are not rounded up separately.
Billable stock volumeDaily costMeasurement rules
Below 1 m³¥1.50 / 0.1 m³ / dayRound volume up to 0.1 m³; actual weight is not compared. Example: 0.12 m³ is billed as 0.2 m³, CNY 3/day.
1 m³ or more¥15 / chargeable m³ / dayChargeable volume = max(actual m³, actual kg ÷ 300).

Forwarding: storage cycle per shipment

Storage begins for received parcels with complete measurements. Billing pauses during consolidation or splitting. After the new shipment is measured and received, its 90-day free period restarts from day 1. Storage billing stops once shipping freight is successfully charged to the customer.

Fulfillment: remaining stock by batch

Each received batch has its own start date and uses unit weight and dimensions. Dispatch is first-in, first-out and reduces billable units. New batches do not reset older batches’ free periods.

Storage charges may create a negative balance and outstanding debt. The same charge appears in Storage Fees and Finance. Stock with incomplete weight, dimensions or receipt dates is excluded; other eligible stock is billed normally.

Open storage fee inquiry →
05

Freight, insurance and payment details

ACROSS BORDERS. MORE POSSIBILITIES.

Express, postal & ocean channels

DHLDHL
UPSUPS
FedExFedEx
TNTTNT
DPDDPD
AramexARAMEX
USPSUSPS
PurolatorPurolator
Yamato TransportYAMATO · 黑猫宅急便
GLSGLS
Royal MailRoyal Mail
YunExpressYunExpress · 云途
COMONE EXPRESSCOMONE EXPRESS
SF ExpressSF Express · 顺丰
China Post · 中国邮政China Post · 中国邮政
EMSEMS
KYE · 跨越速运KYE · 跨越速运
J&T Express · 极兔J&T Express · 极兔
货拉拉 · Huolala货拉拉 · Huolala
Cainiao · 菜鸟Cainiao · 菜鸟
GOFOGOFO
UniUniUniUni
4PX · 递四方4PX · 递四方
MatsonMatson · 美森
MaerskMAERSK
MSCMSC
CMA CGMCMA CGM
COSCO ShippingCOSCO SHIPPING
Evergreen MarineEVERGREEN
Ocean Network ExpressONE · Ocean Network Express