China Collecting & Domestic Handover
Collect purchases from multiple Chinese suppliers, organize and pack them together, then deliver within mainland China to your chosen freight agent or arrange collection.
For customers in Africa, the Middle East and worldwide who already have a freight agent or receiving warehouse in China.
If your own freight agent will collect the goods in China, confirm the handover address and how each supplier’s cartons will be identified. Budget for receiving and packing separately from your agent’s onward freight.
How it works
Tell us what is arriving
Submit a parcel pre-alert with each supplier tracking number and your Client ID or shipping mark. Use the receiving address in your customer account. Staff confirm receipt after the goods arrive.
Check, organize and pack
Review receiving photos and parcel details. Request measurement, sorting, consolidation or stronger packaging as needed. Confirm the applicable service fees and the final package weight and dimensions.
Choose domestic delivery or collection
Enter your agent warehouse address in mainland China and compare available domestic channels. For Take out(platform returning), staff contact you to coordinate your agent, driver or platform return courier collecting from our warehouse.
Sample collection & forwarding to you
Gather samples from different Chinese suppliers at one warehouse, then have them forwarded together to your own address so you can compare products before placing a larger order.
Ask each supplier to send samples with your Client ID or shipping mark. Add the tracking numbers to your parcel pre-alerts so arrivals can be matched to your account.
Review receiving photos and parcel details, then request sorting, consolidation or protective packing. Keep supplier and product labels clear for easier comparison when your samples arrive.
Once the samples you need have arrived, enter your delivery address and customs declaration, compare available shipping channels and confirm the packing and freight charges before dispatch.
Common questions
Can you collect samples from several suppliers and send them to me?
Yes. Send your samples to the warehouse address in your account. We receive and organize them, and you can request consolidation before forwarding to your own address. Shipping options and charges depend on the goods, destination and final package measurements.
Can I keep using my own international freight agent?
Yes. We receive and prepare your goods in China, then hand them over to your nominated agent. Your agent handles the onward international shipment under your separate agreement.
Can you help hand over a platform return?
Yes. Provide the approved return details and arrange the platform courier or agent with staff. Platform return approval, insurance eligibility and reimbursement are decided by the seller, platform or insurer; pickup does not guarantee a refund.
What should I check before confirming?
Review packing, storage, delivery or collection charges separately. Availability depends on measured packages, destination and carrier acceptance of the declared goods. Your own agent onward freight is not included.